At Oleoestepa we make every effort to ensure you can access our products in the simplest and safest way. Our team is always available to answer any questions or suggestions regarding your shopping experience at Oleoestepa.
Secure payment
Security is extremely important to us. You can pay using credit / debit cards or by Paypal.Whatever the form of payment you choose, we will never keep your payment details and the process will be done using end-to-end encryption.
Shipping
As a general rule, packages are shipped within 48 hours of receipt of payment, via UPS with a tracking number and signature-free delivery. If you prefer certified shipping via UPS Extra, additional charges will be applied. Please contact us before requesting this option. Whichever shipping method you choose, we will provide you with a link so you can track your order online.
Shipping costs include handling and packaging charges as well as postageHandling charges are a fixed price, while transportation charges may vary depending on the total weight of the package. We advise you to group all your items together in the same order. We cannot combine two different orders, and shipping costs will be applied for each one individually. We are not responsible for any damages sustained to your package after shipment, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected..